Company Name:

Good Harbor Management LLC

Location:

Savannah, Georgia

Approximate Salary:

Not Specified

Job Category:

Leasing

Industry:

Real Estate

Position Type:

Full Time

Posted

October 12, 2018

Leasing Consultants & ACM

Leasing Consultant

Job Description: 

Under the direction of the Community Manager, the Leasing Consultant is responsible for maximizing
occupancy by generating qualified traffic, networking within the local community, scheduling
appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional
customer service.

Essential Functions :
  • Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of  apartments and amenities, following up with prospects, and coordinating all move-ins
  • Maintain passing email shop, phone shop, and physical shop scores
  • Maintain closing ratios in line with Good Harbor policies and procedures
  • Maintain a working knowledge of the LIHTC program and be able to help ensure file compliance
  • Adhere to all Good Harbor prospect and resident follow up procedures including, but not limited  to, sales, service, request and random follow up
  • Inspect apartments with the residents at move in/out and complete all the necessary paperwork
  • Comply with all Fair Housing regulations, Tax Compliance regulations, and other laws and  company procedures as they relate to property specific guidelines and occupancy standards
  • Walk the property for curb appeal and overall property appearance
  • Assist with the monitoring of service operations to ensure service requests are completed within  24 hours and curb appeal standard are met

Assistant Community Manager


Job Description:
Under the direction of the Community Manager, the Assistant Community Manager is responsible for
ensuring excellent customer service in the daily management of the community, coordinating of all
aspects of property operations, and working in the capacity of the Community Manager in his or her
absence. The Assistant Community Manager role has a strong emphasis on managing administrative
aspects of the community while working to establish a quality living environment for residents

  • Essential Functions :
    Maximize cash flow at the property by maximizing revenue, minimizing delinquencies, ensuring  timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
  • Ensure all OneSite data is correct by monitoring input and report functions, accuracy and timely  preparation of leasing activities, A/R cash receipts, A/P invoices, statements of disposition,  monthly closing procedures, and late fees
  • Assist Community Manager in meeting targeted revenue goals by exceeding occupancy budgets,  creating market incentives, improving resident retention, and monitoring property’s financial performance
  • Complete re-certifications as required by Good Harbor policies and procedures at tax credit  communities
  • Manage renewals and active leases, tracking expirations, preparing expiration letters and drafting renewal leases
  • Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
  • Maintain on-going, in-depth knowledge of associated market to give a competitive edge, perform monthly market studies and physically shop competition bi-monthly
  • Provide excellent customer service and display courteous and professional attitude toward all
    customers


Company Name:

Good Harbor Management LLC

Location:

Savannah, Georgia

Approximate Salary:

Not Specified

Job Category:

Leasing

Industry:

Real Estate

Position Type:

Full Time

Posted

October 12, 2018

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